Husqvarna Viking Service manual

Husqvarna Viking Service manual

Husqvarna Viking Service Manual, models 0210 to 6460

This comprhensive technical service manual has been written to meet the ever increasing requests for knowledge by Viking technicians.
The manual endeavors 184 pages to thoroughly cover the sections listed below and more:
Please view on how to change the cam gear in the product video tab.
  • setting tools and gauges
  • removing machine covers
  • inspecting parts for damage
  • checking noise level and machine speed
  • electrical checks and adjustments for the 6570
  • service checks and adjustments
  • component removals and installation
  • component repair
  • electrical wiring of terminal blocks and foot controls
  • and more.
Applies to classes: 8, 19S, 19A, 19E, 21, 21A, 21E, 49E, 51, 51E, 71, 71E, 2000
Applies to models: 0210, 1010, 1310, 3010, 3310, 4010, 4310, 5010, 5210, 6010, 6310, 6320
Wiring diagrams for models: 1020, 1030, 1040, 1060, 3020, 3220, 3230, 3240, 3260, 4020, 4030, 5220,
5230, 5430, 5530, 5540, 5560, 6020, 6030, 6170, 6260, 6270, 6360, 6370, 6430, 6440, 6460
Early models: CL19, CL20




88 comments:

  1. Hi,
    I have a Viking 6460. The feeder dog moves up and down but does not move back and forth to move the cloth. Any ideas? Regards.

    Jim Thomas

    ReplyDelete
    Replies
    1. Take the back off and wd40 the reverse section move it back and forth to free it. Once free oil it. With sewing machine oil only.

      Delete
    2. Do not use WD40 on it. To free it up use BP Blaster, then use Marvel Mystery oil you can find it at Walmart or any Auto parts store. Marvel Mystery oil will not leave a varnish and stick gears and cams.

      Delete
  2. Hi There

    Make sure your feeder are up.

    It could be that your machines stitch regulator is sticking and needs a clean. You will have to remove the back cover for that and heat the sticking parts with a hair dryer to melt the old oil.

    Maybe there is some dirt stuck under your needles plate.

    Hope that helps.

    ReplyDelete
  3. Hi, I have a Viking 6570. It seemds to have some kind of elec problem.My 1st one I have used since the 80's.The machine light comes on when plugged in. I have kept it clean but have used it alot. Repair people have not been able to fix it.I then got one off of ebay and it has been fine.I had it tuned up when I got it.I tried the newer foot on older and it still wouldn't work,just light does. ( and vice versa). OK,now the second one has gotten a hitch in the startup of pushing on the pedal, but you could push the wheel and the motor would start. And as of today the light comes on only on it too?? Any ideas? Would any of your videos help me on this? I am pretty mechanically inclined and have access to tools( elec,etc). Thanks for your time, BD

    ReplyDelete
    Replies
    1. Also check the tension of your drive belt or chain, which ever your machine has, as they stretch out as the machine gets used/ages

      Delete
  4. Have a look at your motor brushes. They take a long time to wear out normally. Could be that you need to change your foot control.

    Normally if you turn your hand wheel and your machine starts again: Brushes or damaged motor.

    If you have a basic Multi Meter you can test to see if you get a reading from your foot control and pressed down. You test by the two points on the foot control lead.

    Make sure your machine is disconnected from the power source!

    Hope that helps

    ReplyDelete
  5. Greetings: I have a Viking model 6460 that has become stuck in the reverse mode. The button is stuck in the in position and won't return to the normal position. What can I do to fix this?

    Thanks,
    Ms. Chris

    ReplyDelete
    Replies
    1. View this video: http://www.youtube.com/watch?v=No_XTJa9-ao

      Delete
  6. I have a viking 460. I have had it since it was brand new. I love it. But recently when I push the foot control you have to push it almost to the floor before the machine will start. Then when it does it is going very fast. Is it the motor or the foot control

    ReplyDelete
  7. Hi, I have a 5610 and it shows great, except the reverse button is stuck. I can go forward, but can't backtack. The button is just frozen. What can I do to un-stick it?

    Many thanks...
    Kim in VA

    ReplyDelete
  8. Go to this youtube link.

    It needs some oiling and a hairdryer.

    http://www.youtube.com/watch?v=Jm3TPNZRATw

    ReplyDelete
  9. Hi There

    http://www.youtube.com/user/Sewingnz

    Look at on of the videos will help.

    Regrds

    ReplyDelete
  10. HI!

    I've just found an old Husqvarna 21e (I have a 21a before and I love that machine!). There is a problem however. The reverse and stitching length adjustments doesn't work.

    When I press the reverse button, the button moves in but never comes back out again. It feels (and looks) as it is loose. There is no tension at all. You have to pull it back out again.

    When I turn the stitching length dial it turns but nothing changes.

    I tried to make a little video that shows what's happening on the back end. You can see it here http://www.youtube.com/watch?v=JX1rjy8kjeM I tried to compare it to my 21a but they doesn't look the same.

    Any ideas?

    Thanks in advance!

    ReplyDelete
    Replies
    1. Hi There

      Your stitch length cam is sticky and needs a good clean

      Have look at on of my videos athttp://husqvarna-viking-service-repair.blogspot.co.nz/

      You can warm the stitch length guide up and lubricate it. That should help to release it.

      Delete
  11. Well. I think that I know now. It is the same issue as you described on your youtube-video. And also the spring that is supposed to push back the button is broken.

    I'm not sure if I will be able to pull this of yet.

    ReplyDelete
  12. I wrote up a short story + some images on my missing spring. If anyone has one laying around I would be happy :)

    See here: http://static.olalindberg.com/2011/hq21e/

    ReplyDelete
  13. Hi There

    I had a look the picture, you can reuse the spring. Just bent it like the original. You might have one winding less. I don't think it will make a difference.

    That unit should move freely. It controls the stitch length.

    ReplyDelete
  14. I can see the broken spring compared to the video. You most unlikely to find a original part. I'll shorten the spring by one loop and re-bend it at the same point as the original.

    You can normally bend it once, more it might brake.

    ReplyDelete
  15. I purchased a used VIKING 2000SL site unseen for my daughter. The booklet that came with the machine says it's a model 6430 but the plate on the bottom of the machine says model 6000. The handwheel is VERY difficult to turn. When plugged in, the light goes on and I can hear the motor humming as it attempts to turn but that's all. After looking over your videos, I had the courage to open up the side panel and have a look. The drive belt that goes from the top pulley down to the pulley (by the bobbin winder mechanism) seems kind of loose. Is there an adjustment for tightening this belt? Is is difficult to change the belt? This machine also has problems with the buttonhole selector button and the reverse feed button but after following your videos, they have loosened up slightly. I'll keep working on them. Will 3-in-one oil work as a lubricant?

    ReplyDelete
    Replies
    1. Hi There

      Never use 3-in-one oil. It will work fine till it dry. Then your machine will even get stuck more. If you have used 3-in-one oil, try to clean out as much as possible and use a penetrating oil. Any hardware shop will be advice you to a good product.

      I've had success using Methylated Spirits, It can help to dissolve old oil.

      It can take a long time to get fresh oil worked in. I've spend hours on machines before to get them going.

      Delete
  16. I have a Viking 6570 that I purchased at a resale store. It worked fine when I tested it but I let it sit for a few months and now the stitch selector is stuck. Any suggestions? Thanks!

    ReplyDelete
    Replies
    1. Have a look at this blog and you can find You tube videos that might help.

      http://husqvarna-viking-service-repair.blogspot.co.nz/

      Delete
  17. Hello,
    I have an old Husqvarna ZigZag Model 1020. It was working fine, then all of a sudden the machine has somehow gotten stuck. When I press the pedal the machine makes a sound and seems as if it's trying to move, but nothing happens. Almost like something is blocked internally or something. Any ideas?
    Thanks,
    Joseph

    ReplyDelete
    Replies
    1. Hi There
      Have a look at this video, it will point out problem points.
      http://www.youtube.com/watch?v=No_XTJa9-ao

      The hook race behind your bobbin could be dry and make sure there is no cotton stuck around your take up lever.

      Check if your Bobbin winder is still working, then at least you know it is not your motor.

      Give it a good clean and oil.

      Delete
  18. I have a husqvarna 6570. The button hole cam is frozen and because of that my needle is out of alignment. I have viewed your videos but can not get to the cam from the side view to move it manually as suggested. I have heated the area and have been able to move the knob when the button cam is not engaged but the needle is still not moving. Am I missing something?

    ReplyDelete
    Replies
    1. Hi There

      This part of the videos should explain it else you can send me pics and I'll try and help.

      I added a extra video to this page.

      Delete
  19. In the video you can see the buttonhole cam. On my machine it is behind the metal plate. I can see it from the back of the machine but don't have the leverage to turn it. In your video you say that you will explain something later in the video. What were you trying to show? Should I be tring to move the arm from the threaded side?

    ReplyDelete
  20. Where can I find a service repair manuel for a viking huqvarna #1?

    ReplyDelete
  21. I have a husqvarna viking embroidery 300 sewing machine. The hook timing is out and I don't have a service manual. How do you adjust the hook timing on this machine?

    ReplyDelete
  22. I have a Viking husqvarna #1plus. It is still under warranty, but the thing that holds the needle is apparently going out, and the dealer says he can't get the part. Is anyone aware of a parts supplier that I can contact, and for that matter what the name of the part is.

    ReplyDelete
  23. I have a viking 5610 machine that I have owned for almost 40 years. I bought it brand new when I was 16 and it's the only machine I've ever owned. It has been a great machine but in the last several years it has had what I can only call "timing issues". If I sew over anything with bulk - or sometimes for no reason at all, it seems to catch inside the machine. The only thing I can do it to take it apart behind the bobbin (sometimes wasting a half hour or so), and manually turn the black plastic casing on a gear until, through trial and error, the threads will interlock again. Then I have to put the whole business back together again. This is becoming very old, as my time for sewing is very limited. I took it in for repair and I swear all they did was the same thing I do over and over again as I sew. Is there a replacement part associated with this problem that I could lead a repair person to that would actually solve my problem for good? Please help!

    ReplyDelete
  24. I bought a 2000 SL but it's stuck in reverse. The reverse button has no tension in it it pops in and out almost as if it's not connected to anything but a little piece of metal pushes through a slot holding it in place, and it only slides half way down the slot never settling in to the right end. Help!!!!! Please ;)

    Sarah

    ReplyDelete
  25. I am confused with all the model numbers referred here, my number isn't even close! I have a sewing machine model: lily 545, no other numbers. On the bottom of the machine, type: 600 listed sewing machine: 790c. I have no other documentation. Machine was purchased in 2000, and it was about $1500 I think. I would like to be able to service this machine myself, as I can't afford a pro. Is this the correct manual for my machine?
    Thanks, Amy

    ReplyDelete
    Replies
    1. Take back off and oil. You will be able to see reverse button with back off with flash light.

      Delete
  26. Hi-

    I have a Viking 6360 and it's stuck in reverse. There is no tension at all as far as pushing the button in or out.

    Thanks.

    ReplyDelete
  27. Hi,

    I shifted cam gear on my Model 6030 (huge thanks for the video!) but ended up with the zig-zag out of sync, i.e. needle doesn't reach it outermost sideways position until it's well past the needle plate and down in the bottom position (which also means that it makes a sideways sliding through the fabric - ouch!). The cam lobes lift and releases about 45 degrees too late.

    Cam lobes are however exactly in line with the lobes on the pattern cam wheels, so the cam gear as such should be OK.

    I must have shifted position of something else when I fixed the buttonhole-wheel (and THANKS for that video as well!!!)- the follower to that wheel got out of position and fell down into the machine - took quite some time to get in in position again...)


    Any ideas on how to adjust? (other than trying to adjust the cam followers)

    Thanks!

    ReplyDelete
  28. Hi
    I have a Bernina 1010 and the feed dog does not transport the fabric forward. It does move up and down though.
    Any suggestions?

    ReplyDelete
  29. I have a Viking model 5210 with a broken lower belt. It doesn't look like a simple procedure of replacing a new belt without removing some small parts first. I'm concerned about messing something up if I remove parts...Can you help?

    ReplyDelete
  30. Help please I need a spring diagram for my Viking Husqvarna I would greatly appreciate one TY

    ReplyDelete
  31. I have a Viking model 4010 with a needle that does not stayed aligned. The needle remains in the right position, unless on a 0 width setting. How can I fix this?

    ReplyDelete
  32. I bought a Viking 6460 second hand a few months ago. I had it serviced and they fixed the skew needle alignment. After that it worked like a dream until now, after 2 weeks of not being used. I tried to swap cams and the cam no longer secures into place. I can feel the pegs get "stuck" into the gaps but when I press the cam in it no longer clicks in. I tried pressing and turning the selector dial at the same time but that doesn't work. Now with Blue selected the needle alignment is so skew that the needle hits the plate (hopefully this is due to no cam being present?). When I looked at the cam mechanism I saw that there is a loose piece of oddly shaped wire at the base on the shaft the cam fits onto. The wire partially covers a gap or 2, despite me trying to rotate it a little to move it away from the gaps. I hope you can help me please.

    ReplyDelete
  33. Hi, not a question for help, but I would like to know if anyone could tell me what year my husqvarna practica model 4039 was made?

    ReplyDelete
  34. I have a viking husqvarna 400 ( not the newer400) and the light on the info display went out . The machine woks perfectly otherwise is this a big fix?

    ReplyDelete
  35. I have a Viking 6570. It has started to "race" when sewing - foot pedal does not control the speed or stop the machine. It might sew fine for a few seconds, but then kicks into a dangerously fast speed. If I gear it down with the bobbin winder control, it still sews fast, but I can control it. I don't know if it is the foot pedal switch or the motor control switches. Can you help? Thank you.

    ReplyDelete
  36. I have a Viking 6360 and behind the bobbin mechanism... where I can't get to except through the little holes ... thread is all stuck. It is so tight, I can't remove it. Any ideas? Thank you.

    ReplyDelete
  37. can i download a user manual for 3240 Viking ?

    ReplyDelete
  38. Hi! I bought a Viking 6440 and as I was sewing, the reverse button got stuck pushed in. We fixed it, but noticed that you can't use the reverse button when the stitch length is at 0. Is this normal? Or is there something wrong with my machine? Also, how do you oil it? The manual doesn't tell me how to do that. Thanks!

    ReplyDelete
    Replies
    1. The design of the mechanism requires that the travel distance of the reverse button is proportional to the stitch length. Thus, you have to push it a long ways to reverse a 6 stitch, but changing a 0 to a -0 requires (and thus allows) no movement at all. There is nothing wrong with your machine in this particular behavior.
      To oil that system you will need to remove the back cover. There are two Philips screws (PH2) up through the bottom, and a third just below the bobbin rethreading tension disc on the right end cap. Finally, there are the two "asterisk-head" screws on the back. Be very gentle because the plastic becomes very brittle with age and will break easily.

      Delete
  39. Hello! I just purchased a 21e and I was wondering if you could tell me the difference between the two beyond the stitch selection. Specifically I'm wondering if the motor is s different size. My machine is the Swedish version and I need to get a transformer for it. I understand the US version of the 21a has a 1.5amp motor. On the back of my machine it says 80w. If I'm doing the math right, that takes it from 1.5 amps to around .33 amps. That doesn't seem right to me. Is there something I'm missing with this 220v machine?

    ReplyDelete
    Replies
    1. That seems right. amps = 100W / (1 × 230V) = 0.4348A. You will be running a 15W globe as well. http://www.rapidtables.com/convert/electric/100-watt-to-amp.htm

      Delete
    2. As for obtaining a suitable transformer, it's the 80 watt rating that is important, irrespective of the voltage and current values. You will only reach that 80 w rate when the machine is stalled by too heavy a load and the foot pedal is at max. Your normal consumption will be far less. I can assure you that a 100 VA (essentially equivalent to 100 Watt) transformer has served us flawlessly for 25 years now, driving our US version 6460 here in France. Stepup/stepdown transformers are 100% reversible -- the required VA rating is the same, dictated by the wattage rating of the machine.

      Delete
  40. Hi, I have a viking rose sewing machine and I can't get it to increase the straight stitch length on my panel! It sews the stitch but won't increase the length!

    ReplyDelete
    Replies
    1. Most likely you will need to use heat and solvents to free up sticking mechanisms. It's a bit tedious but not impossible. If necessary, enlist the help of a trustworthy handyman.

      Delete
  41. I have my mothers Viking 6570 with no manual. How do you remove decorative cams? Please email me at c.garrod@hotmail.com Thanks very much.

    ReplyDelete
    Replies
    1. I'm not sure of your exact model, but I'm fairly sure you need to turn the upper-left control knob to the dot that appears just to the left of the zig-zag icon. You can then pull straight back on the cam, perhaps with a slight rotation rocking motion. Don't overdo that part, though, so that you avoid breaking the alignment pins (which are plastic) on the cam. In fact, avoid ALL rotation of the cam if possible.

      Delete
  42. My name is Russ M I have a Viking 55 40 and the motor is running in reverse every thing else is free and running fine any ideas

    ReplyDelete
    Replies
    1. If you start by turning the handwheel in the correct direction and then press the pedal while still turning, does the motor continue in the correct direction, or does it "fight" you and start going backward?

      Delete
  43. I have a 6570 and have some problems (Nr from the Operating-Manual-Page4) :

    1)Nr32-push going difficult
    2)Nr34 not turning
    3)Nr36-pull going difficult
    4)Nr23 not feeding
    5)Needle not centre in Nr13

    Does it seem likely these can been solved ?
    I think the machine needs lubrification but the Operating-Manual-Page60 states it doesn't need oil !
    Is there somewhere an lubrification instruction (which parts) ?
    How can the Nr33-Nr34-Nr36 been removed ?

    I hope you can help me out ! Thanks


    ReplyDelete
    Replies
    1. Unfortunately, "doesn't need oil" is not to say that the existing oil (or similar lubricants) won't become gummy as years go by. They even almost caramelize in some cases. It sounds very much like that is your problem. Search the Net for ways to use heat guns and solvant-bearing "miracle" lubricant products to un-stick your trouble areas. It isn't easy, but it's almost certainly worth the effort.

      Delete
  44. I have a Viking 6570. The needle was working fine, and then the bobbin jammed. I cleaned it out and went to start sewing and now just the bobbin winder will work. I've cleaned the bobbin casing, under the foot plate. The hand whee turns the needle, but the foot pedal only turns the bobbin winder. Any ideas how to get it to sew again?

    ReplyDelete
  45. I have a Viking 6570. It was sewing and then the bobbin casing jammed. I cleaned it out and cleaned under the foot plate. The hand wheel turns the needle but the foot pedal will only turn the bobbin winder? Any ideas how to get the foot pedal to run the needle??

    ReplyDelete
    Replies
    1. This video shows some possible reasons why it is not working. https://www.youtube.com/watch?v=MX5_rM8_WN4&list=PL770BF19B107BD992&index=9 Your drive belt could also be damaged.

      Delete
    2. Good evening, I purchased a vintage Husqvarna Viking 21 2 years ago in the US. My question is whether this machine has the transmission next to the motor for slow speed operation. Above my bobbin winder on lower right side of machine is a small white knob that is attached to a steel plate which seems to want to change the white plastic gears inside. When I try to change the gear by pulling this, the machine locks up and when I release it sews normal speed. My manual is for 21A and it shows a different bobbin winder with the transmission control on it, mine is different but I do have the same apparent 2 speed transmission as I find pictured in the 21A manual. On the Husqvarna plate on back of my machine it simply says Husqvarna Viking 21. Do all 21 series machines have the 2 speed feature? Thanks in advance, Patrick in Colombia

      Delete
  46. I have a viking rose that the technician is guessing that the check spring needs replacing. It sews three stitches, then beeps three times, and stops sewing. The thread icon on the display screen blinks. I can press the foot pedal again, and get three more stitches, three beeps, and a blinking thread icon. I'd like to try to fix it myself. Do you have any guidance and know where I might find a check spring? I cannot find one online.

    ReplyDelete
  47. DOES CAM FOR VIKING 6370 FIT VIKING 6570??
    THANKS.

    ReplyDelete
  48. I have a Lily ( think it is 555) machine that works very, very well but I have noticed slightly more noise when using it. I regularly clean the bobbin caseing, taking out all the bits to clean them. Can I service this machine myself?

    ReplyDelete
  49. I have a Viking 21.
    Light bulb no longer works.
    What type of bulb should I get to replace it AND how do I remove the blown out one.

    ReplyDelete
  50. I have a Viking 21.
    Light Bulb blown out.
    What type bulb for replacement?
    How to remove bulb?

    ReplyDelete
  51. A spring fell off my white 1717 model sewing machine. It is used in threading the sewing machine. maybe for tension. I need to know where it goes. So, I can put it back on.

    ReplyDelete
    Replies
    1. Hi Donald
      Register and start a new topic in the White sewing machine forum. I need some pictures to help. https://www.absolutesewingmachines.com/forums/forum/sewing-machine-support/white-sewing-machines/

      Delete
  52. I picked up a Viking model 21A at an estate sale that Is in great shape. From what I can tell everything is functional. (Turns by hand, etc.) Here is the issue...when I plug in the machine...power gets to the unit, light comes on....when I plug in the foot peddle...it starts sewing!!!! I took the foot peddle apart to inspect it and make sure that it wasn't making constant contact (the points, etc) and nope....it looks just like it should....I can not make it stop unless I unplug the foot peddle!
    Any ideas??????!

    ReplyDelete
  53. Hi, I have a Husqvarna combina 3010 . I try to sew but the thread is stuck in the bobbin case. Could you tell me what it is the problema? Thanks,
    I bought it in second hand and when I saw it that it is mine. It is so beautiful! I hope it is working.

    ReplyDelete
    Replies
    1. Check that your tension is set on five and that you have no damage on your race cover or bobbin case. You may need to remove the race cover to clean the cotton from your hook.

      You can join the forum and start a new topic. Add some pictures and I'll get back to you ASAP https://www.absolutesewingmachines.com/forums/forum/sewing-machine-support/husqvarna-viking-sewing-machines/husqvarna-combina-3010

      Delete
  54. Hi, i just purchased a used viking model 6460 from an estate sale...i checked it over quickly, seemef to run fine but when i got home i realized the pressure foot is stuck in the up position. The lever moves to put it up and down, but nothing moves....i cant manually move the pressure bar up and down either. Any suggestions or does it need professional servicing?

    ReplyDelete
  55. Hi, i just recently purchased a used viking model 6460 from an estate sale which seemed to be in good working order but when I got it home i realized the pressure bar is stuck in the up position. The pressure bar handle lever does moves up and down but nothing happens. I can not manually move the pressure bar either. Any suggestions or does it need professional serving?

    ReplyDelete
  56. Hi Team, I have a HUsqvarna 21E automatic, lovely green machine. Can you provide some advice on how to service the tension knob and assembly. The spring seems to be sticky, and I am not sure if there is pieces of thread in the assembly and do not know how to clean or lubricate. Can you suggest any service agents you would use in Brisbane Aussie.

    ReplyDelete
  57. Hi Team, I have a HUsqvarna 21E automatic, lovely green machine. Can you provide some advice on how to service the tension knob and assembly. The spring seems to be sticky, and I am not sure if there is pieces of thread in the assembly and do not know how to clean or lubricate. Can you suggest any service agents you would use in Brisbane Aussie.

    ReplyDelete
  58. I have a 6570 and the buttons 32/34/36 are stuck completely (Numbers from the Operating-Manual-Page4)

    How can I proceed to unstuck them. I went to a Repair Centre, but they would charge me an enormeous amount of money to have it solved.

    So either I find a way to do it myself, or I'll have to trash the 6570 which would be a pitty

    Thanks

    ReplyDelete
  59. Hi,
    You got great experience; my problem with my viking 6030 is that when i put it on electricity smoke comes out of cam A what could be the problem please help
    Thanks.

    ReplyDelete
    Replies
    1. The interference capacitor blew and needs to be removed or replaced. It is normally a easy repair, but advisable to be checked by a experienced electrical worker.

      Delete
  60. Hi I have a 3310 and I can’t fogure out how to get it to do a reverse stitch. The center knob does not have a switch it has a quarter sized slot that turns about 1/4 turn. Hopefully I’m missing something but I’ve tried looking it up and haven’t had much luck.

    ReplyDelete
  61. Hi everybody. So I received a Husquavarna 2000 a few months back. Model number says 63 10. Any manuals or tips? I don't know how to do anything on it - only knows it works.

    ReplyDelete
  62. Hi there - I hope a Husqvarna 70s sewing machine. Practica - Sweden model 4020. Does anyone know what size bobbin I can buy to fit this machine? And where online I could try? Many thanks, Nadia

    ReplyDelete

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